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It's a wrap! Simple tips to help protect your products in transit.

It's a wrap! Simple tips to help protect your products in transit.

As a customer, we’ve all experienced it; the products that you need urgently today have arrived but all is not well.

Whether the packaging is loose, you can hear that ominous rattle or the box is suspiciously squashed, you have that sinking feeling that things haven’t arrived safely in one piece (literally).

Badly wrapped packages can be costly, waste people’s valuable time and give a company a bad name – a business that doesn’t care about its products and the expected delivery date is a not a business you’re going to want to deal with again.

Often the state of the packaging is the first impression a customer gets.

If it looks like you’ve thrown the delivery into a box then on to a pallet with not a care in the world, it doesn’t send out a great message about your entire business.

The journey from manufacturer to supplier, or supplier to destination, can be an arduous one. If you’re imagining your package being carried on a velvet cushion by a delivery firm whose only care in the world is you, then you’re in for shock!

Even the most committed logistics companies cannot guarantee the safe delivery of products whose safety has been left to chance - your parcels will be stacked, shifted left, right and centre, will be subject to vehicle vibration and pothole bumps, and may experience adverse weather conditions along the way – it really can be a challenging journey via any network, believe us!

A company who cares about their customer receiving their product in pristine condition first time around, can take some simple steps to help promise a safe delivery. You need to think about what you can do to prepare your goods for the journey ahead.

We’ve put together our top tips based on the damage we see on a daily basis to help you.

1.    Pallets – please make sure goods are stacked properly onto pallets that are in good condition and are strong enough to support the load. Do not overload a pallet, you’re just putting it at risk of collapse.

2.    Ensure your pallets are properly shrink wrapped and protected with appropriate outer packaging such as cardboard or bubble wrap. This will help prevent marking of your products.

3.    Make sure items are tightly strapped down with banding to secure them to the pallet.

4.    Load items properly on to the pallet. Avoid any overhang as these will rub against other pallets, risking damage. Make sure that boxes are all stacked and layered sensibly and tightly together and not all stacked the same way!

5.    Use stack protectors. It’s no use not bothering in the hope that your goods will not to get stacked - they will! Stack protectors cost pennies and stop pallets being stacked on top of each other.

6.    Take care with each individual carton, not just the entire pallet. Mark as ‘fragile’ where necessary and use appropriate well-fitting packaging with undamaged bubble wrap or packaging ‘peanuts’ where necessary.

All these tips should ensure your product does reach its rightful home in one piece, meaning that no-one need worry about damaged items, dissatisfied customers or troublesome insurance claims.

It really is that simple to ensure your company has the packaging issue all wrapped up.

Tags: Warehouse & Storage |

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"We have been using Aaron Logistics since October 2014. Prior to using them we used to spend a lot of time going back and forth from suppliers regarding any customer queries. This process often took up a lot of time and made customers unhappy. Now, using Aaron Logistics, we speak to one person and can give our customers the answers to any delivery queries very quickly, which has really improved our customer service.

Having more control over deliveries ensures our customers are looked after. The process of booking deliveries onto the Solitaire system is very quick and simple and using the tracking facility means the customer can keep an eye on their deliveries."

Helen Parkin, Mole Valley Farmers Ltd